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Qt Application crash on startup MxMGLV64.dll

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  • R Offline
    R Offline
    roundcubes
    wrote on last edited by
    #1

    Good morning,

    currently we use Qt5.11 on a Windows 10 System with 3 Monitors. Our Application crash on startup with

    Name der fehlerhaften Anwendung: App1.exe, Version: 2.1.30.0, Zeitstempel: 0x5bcae440
    Name des fehlerhaften Moduls: MxMGLV64.dll, Version: 8.15.1.2868, Zeitstempel: 0x59b1bf04
    Ausnahmecode: 0xc0000005
    Fehleroffset: 0x000000000060c70b
    ID des fehlerhaften Prozesses: 0x4758
    Startzeit der fehlerhaften Anwendung: 0x01d469efc1b76dd1
    Pfad der fehlerhaften Anwendung: C:\Program Files\App1Folder\App1
    Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\MxMGLV64.dll
    Berichtskennung: e042b3f0-a662-411f-a3f8-2c1938406f97
    Vollständiger Name des fehlerhaften Pakets: 
    Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 
    

    After research MxMGLV64.dll is the Graphic driver from Matrox, but we have no idea how to solve this problem. Any other Windows System runs perfect.

    Any ideas? :)

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    • SGaistS SGaist

      Hi,

      The usual thing to do is to upgrade the video driver if possible and if still not working, downgrade it to check whether it was working before.

      T Offline
      T Offline
      t.apsa
      wrote on last edited by
      #3
      This post is deleted!
      1 Reply Last reply
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      • SGaistS Offline
        SGaistS Offline
        SGaist
        Lifetime Qt Champion
        wrote on last edited by
        #2

        Hi,

        The usual thing to do is to upgrade the video driver if possible and if still not working, downgrade it to check whether it was working before.

        Interested in AI ? www.idiap.ch
        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

        T 1 Reply Last reply
        1
        • SGaistS SGaist

          Hi,

          The usual thing to do is to upgrade the video driver if possible and if still not working, downgrade it to check whether it was working before.

          T Offline
          T Offline
          t.apsa
          wrote on last edited by
          #3
          This post is deleted!
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          • SGaistS SGaist has marked this topic as solved on

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