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Delete Account

Scheduled Pinned Locked Moved Unsolved Qt.io webservices
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  • D Offline
    D Offline
    deleted5
    wrote on last edited by
    #6

    hello,

    thank you for reply. Unfortunately, this URL redirects me to https://account.qt.io/qtaccount, which doesn't contain any mailto: field. There is, however, a link to the support center, which require a commercial license that I don't have.

    The Knowledge Base also confirms that I need to use the support center :

    How can I remove my Qt Account?
    Just contact us via Qt Account - Support Center and we will remove your Qt Account from use.

    Is there a way for a user without a commercial license to remove his account ?

    Regards.

    JKSHJ 1 Reply Last reply
    0
    • D deleted5

      hello,

      thank you for reply. Unfortunately, this URL redirects me to https://account.qt.io/qtaccount, which doesn't contain any mailto: field. There is, however, a link to the support center, which require a commercial license that I don't have.

      The Knowledge Base also confirms that I need to use the support center :

      How can I remove my Qt Account?
      Just contact us via Qt Account - Support Center and we will remove your Qt Account from use.

      Is there a way for a user without a commercial license to remove his account ?

      Regards.

      JKSHJ Offline
      JKSHJ Offline
      JKSH
      Moderators
      wrote on last edited by
      #7

      Hi @ijustwanttodeletethisaccount,

      At the bottom of https://account.qt.io/profile there's a line that says, "Need email change? Contact support." Where does that link take you?

      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

      1 Reply Last reply
      2
      • D Offline
        D Offline
        deleted5
        wrote on last edited by
        #8

        Hello,

        Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
        As you can see, there's no line saying 'Need email change ? Contact support', but there is an option to change e-mail, which just leads to a form asking for the new e-mail address (and the password to authorize the change).

        A ctrl-f can't find 'need' either on the page. Am I missing something ?

        Cheers.

        0_1528223051044_Screenshot_20180605_201957.png

        JKSHJ 1 Reply Last reply
        1
        • D deleted5

          Hello,

          Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
          As you can see, there's no line saying 'Need email change ? Contact support', but there is an option to change e-mail, which just leads to a form asking for the new e-mail address (and the password to authorize the change).

          A ctrl-f can't find 'need' either on the page. Am I missing something ?

          Cheers.

          0_1528223051044_Screenshot_20180605_201957.png

          JKSHJ Offline
          JKSHJ Offline
          JKSH
          Moderators
          wrote on last edited by
          #9

          @ijustwanttodeletethisaccount said in Delete Account:

          Hello,

          Thank you so much for your reply. Here's a view of the bottom of the page account.qt.io/profile.
          As you can see, there's no line saying 'Need email change ? Contact support'

          Hmm... looks like the page is different for users with a license and users without. Here's mine:
          qt.io Profile Page

          @tekojo?

          Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

          1 Reply Last reply
          3
          • tekojoT Offline
            tekojoT Offline
            tekojo
            wrote on last edited by
            #10

            That's a surprise to me.

            I asked the account admins what to do.

            1 Reply Last reply
            0
            • tekojoT Offline
              tekojoT Offline
              tekojo
              wrote on last edited by
              #11

              @ijustwanttodeletethisaccount
              Contact qtaccount (at) qt.io to get the account deleted.
              The link is really missing from the pages, and that needs to be fixed.

              1 Reply Last reply
              2
              • D Offline
                D Offline
                deleted5
                wrote on last edited by
                #12

                Will do. Thanks everyone for your time !

                1 Reply Last reply
                0
                • ? Offline
                  ? Offline
                  A Former User
                  wrote last edited by
                  #13

                  Delete my account please

                  SGaistS 1 Reply Last reply
                  0
                  • ? A Former User

                    Delete my account please

                    SGaistS Offline
                    SGaistS Offline
                    SGaist
                    Lifetime Qt Champion
                    wrote last edited by
                    #14

                    @jccastro hi,

                    Go to https://account.qt.io/s/profile/
                    At the bottom of the page, there's a link to follow to delete your account.

                    Interested in AI ? www.idiap.ch
                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                    JKSHJ 1 Reply Last reply
                    0
                    • SGaistS SGaist

                      @jccastro hi,

                      Go to https://account.qt.io/s/profile/
                      At the bottom of the page, there's a link to follow to delete your account.

                      JKSHJ Offline
                      JKSHJ Offline
                      JKSH
                      Moderators
                      wrote last edited by
                      #15

                      @SGaist said in Delete Account:

                      @jccastro hi,

                      Go to https://account.qt.io/s/profile/
                      At the bottom of the page, there's a link to follow to delete your account.

                      Note that there are 2 different web portals, depending on your license type:

                      • Commercial users use https://account.qt.io/s/profile/ (you might need to click on your name at the top-right corner and select "My Profile")
                      • Community users use https://my.qt.io/profile

                      But as @SGaist said, both portals have a "Delete account" link at the bottom

                      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                      1 Reply Last reply
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