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Chat feature down

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  • ? A Former User

    @mrjj said:

    Try to log out. then log in again.

    Very funny... Shall I also try to turn the computer off and on again? ^_^ Log out and log in again didn't work.

    mrjjM Offline
    mrjjM Offline
    mrjj
    Lifetime Qt Champion
    wrote on last edited by
    #6

    @Wieland
    Noo im not kidding u. last time my chat was strange that worked for me.
    For test, try other browser?
    If still not working, it must be your profile somehow,

    mrjjM ? 2 Replies Last reply
    0
    • mrjjM mrjj

      @Wieland
      Noo im not kidding u. last time my chat was strange that worked for me.
      For test, try other browser?
      If still not working, it must be your profile somehow,

      mrjjM Offline
      mrjjM Offline
      mrjj
      Lifetime Qt Champion
      wrote on last edited by
      #7

      @mrjj
      ahh maybe the server u are on have issues. Seems to be multiple hosts.

      1 Reply Last reply
      0
      • mrjjM mrjj

        @Wieland
        Noo im not kidding u. last time my chat was strange that worked for me.
        For test, try other browser?
        If still not working, it must be your profile somehow,

        ? Offline
        ? Offline
        A Former User
        wrote on last edited by
        #8

        @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

        mrjjM kshegunovK 2 Replies Last reply
        0
        • ? A Former User

          @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

          mrjjM Offline
          mrjjM Offline
          mrjj
          Lifetime Qt Champion
          wrote on last edited by
          #9

          @Wieland
          ok. I ask some other on chat, so its not all servers or profiles thats affected.

          1 Reply Last reply
          0
          • ? A Former User

            @mrjj Same problem on desktop with Chrome and Firefox, same with Chrome on Android :-/

            kshegunovK Offline
            kshegunovK Offline
            kshegunov
            Moderators
            wrote on last edited by
            #10

            @Wieland
            You appear to be online in my chat window ... :)
            Strange stuff.

            Read and abide by the Qt Code of Conduct

            1 Reply Last reply
            0
            • ? Offline
              ? Offline
              A Former User
              wrote on last edited by
              #11

              Seems like chat does work in principal but only the button on the top doesn't work. I can on the otherhand click on someone's nick here and then select "chat" and that works.

              1 Reply Last reply
              0
              • SGaistS Offline
                SGaistS Offline
                SGaist
                Lifetime Qt Champion
                wrote on last edited by
                #12

                Hi,

                Same here but for a longer time.

                Interested in AI ? www.idiap.ch
                Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                1 Reply Last reply
                0
                • ? Offline
                  ? Offline
                  A Former User
                  wrote on last edited by
                  #13

                  Works again \o/

                  1 Reply Last reply
                  0
                  • SGaistS Offline
                    SGaistS Offline
                    SGaist
                    Lifetime Qt Champion
                    wrote on last edited by
                    #14

                    Lucky guy !

                    Interested in AI ? www.idiap.ch
                    Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                    ? 1 Reply Last reply
                    0
                    • SGaistS SGaist

                      Lucky guy !

                      ? Offline
                      ? Offline
                      A Former User
                      wrote on last edited by
                      #15

                      @SGaist Do you still have problems with this?

                      1 Reply Last reply
                      0
                      • SGaistS Offline
                        SGaistS Offline
                        SGaist
                        Lifetime Qt Champion
                        wrote on last edited by
                        #16

                        Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                        Interested in AI ? www.idiap.ch
                        Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                        ? 1 Reply Last reply
                        0
                        • SGaistS SGaist

                          Yep, it's been a while, only way to start a chat is to go the profile page of the person. Also, after a few seconds as I try to open the chat bubble menu I'm greeted by a "Forum Updated" message.

                          ? Offline
                          ? Offline
                          A Former User
                          wrote on last edited by
                          #17

                          @SGaist Maybe someone in charge has the mercy to reboot the offending server :) @tekojo

                          1 Reply Last reply
                          0
                          • tekojoT Offline
                            tekojoT Offline
                            tekojo
                            wrote on last edited by
                            #18

                            I'll ask for someone to look into it.

                            1 Reply Last reply
                            2
                            • ollipuuO Offline
                              ollipuuO Offline
                              ollipuu
                              wrote on last edited by
                              #19

                              Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                              But if you still keep having issues, please let us know.

                              ? 1 Reply Last reply
                              1
                              • mrjjM Offline
                                mrjjM Offline
                                mrjj
                                Lifetime Qt Champion
                                wrote on last edited by
                                #20

                                Hail the server dude \o/ :)

                                1 Reply Last reply
                                0
                                • SGaistS Offline
                                  SGaistS Offline
                                  SGaist
                                  Lifetime Qt Champion
                                  wrote on last edited by
                                  #21

                                  +1 !

                                  Looks like my chat menu is working again !

                                  Thanks @ollipuu :)

                                  Interested in AI ? www.idiap.ch
                                  Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

                                  1 Reply Last reply
                                  1
                                  • ollipuuO ollipuu

                                    Hi folks, there was some insufficient data validation in NodeBB that caused the application crash when fetching recent chats. The validation code is now improved and the crash shouldn't happen anymore. We'll see whether that was enough or is the original data fetched from our Mongo instances somehow invalid. Our database host had some replication problems a while ago and that could explain why some users have issues and some don't.

                                    But if you still keep having issues, please let us know.

                                    ? Offline
                                    ? Offline
                                    A Former User
                                    wrote on last edited by
                                    #22

                                    @ollipuu Thank you!

                                    1 Reply Last reply
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