4. Deploying qt5.2.0: won't find windows platform plugin

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Deploying qt5.2.0: won't find windows platform plugin


  • Hello, I am trying to deploy an application I wrote with QtCreator 5.2.0, using the MinGW 4.8 compilator.
    I compiled it in release mode, but I can't seem to make it work on a machine without Qt installed: I renamed my Qt dir to Qte so it can't find the dll/plugins in there, and my app's folder is like this:

    app.exe
    other dlls
    libEGL.dll
    libGLESv2.dll
    /platforms/qwindows.dll

    Problem is: my app won't just go and grab that qwindows.dll but still tries to get that plugin from my QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms and it's giving me error 'This application failed to start because it could not find or load the Qt platform plugin "windows"'

    I've searched over google and this forum for 2 days and tried lots of things: qt.conf won't do anything, I've added libEGL.dll and libGLESv2.dll, and qwindows.dll is in the right place, I just can't think of anything else. Another test app just works, but mine doesn't.
    If this changes anything, I'm using a few win32 functions to set hooks and get mouse/keyboard inputs even when my widget hasn't got the focus.

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  • Moderators

    See if you have QTDIR variable set in your environment. Then make sure you've read the whole "deployment guide":http://qt-project.org/doc/qt-5/windows-deployment.html.

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  • My QTDIR variable isn't set, and I have already read (2 times now :c ) that deployment guide

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  • Moderators

    What happens when you put qwindows.dll in <app dir>/plugins/platforms/qwindows.dll?

    Have you run the dependency walker?

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  • putting qwindows.dll in plugins/platforms doesn't change anything, and the dependency walker gives me the following:
    http://puu.sh/6KKos.png
    Though some of the dlls listed here just aren't installed with windows (it's like, version l-1-1-0 is there but not l-1-1-1)

    Well, I eventually moved back to Qt4.8 until this problem is solved.

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  • Moderators

    What about that IESHIMS.dll there?

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  • I have multiple versions of that DLL in my windows directory, and none of them change anything.

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  • Hi Anglvare,

    Try to add <app dir>/platforms/qwindows.dll instead of <app dir>/plugins/platforms/qwindows.dll and in your release
    folder add folder platforms/qwindows.dll .

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  • That directory "QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms" is written into your Qt files when you install it. And as you've discovered, it's not so good on another computer :-)

    Dependency walker and similar tools are for diagnosing errros with the normal DLLs, but this problem is within Qt itself, when it tries to load its "underbelly" or QPA, i.e. its platform files.

    Anyway, there are 3 ways to override/specify where Qt's platform files are located: rewrite that hardwired dir in your app's .exe file, add a QT.CONF file together with your app, or add one line in your app's main.cpp to tell Qt where to find the platform files.

    I think option 3 is the easiest, check out "my blog post":http://www.tripleboot.org/?p=138 where I show you how to add one line to your main.cpp and fix this problem.

    P.S. I see you've copied only the platforms directory together with the .exe file and the .DLLs. But later on you might need SQLDrivers etc, so I usually copy the whole plugins directory to the target computer. It's a slight waste of harddisk space but much easier to make it work. And then just add that line to your main.cpp and you should be good to go :-)

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  • I tried this but getting the same exception window.

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  • Hmm... just checking, you copied the plugins directory (not just the platforms) so that it is together with your .exe file and the .dlls?

    EDIT: oh I forgot to say. to keep it simple: don't set any QT_DIR or other Qt-flavored environment variables on the target computer. (You can do it but I think it just complicates things.)

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  • Moderators

    [quote]That directory “QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms” is written into your Qt files when you install it. And as you’ve discovered, it’s not so good on another computer :-)[/quote]No, Qt also searches your .exe's subfolders too. You do NOT need to modify qt.conf, or set environment variables, or add code to main.cpp.

    You just need to copy the files into the correct subfolders. Simple guide here: http://qt-project.org/wiki/Deploy_an_Application_on_Windows

    Example:
    !http://i.imgur.com/S582DlV.png(DLL paths)!

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  • Yes, you're right, I tested with a barebones HelloQt (with no extra line in main.cpp!) and it worked when I copied it to another computer, set up as in your guide, specifically putting the platforms directory next to the .exe file. Good!
    I think I'll update my blog post!

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  • Moderators

    Glad I could help. :) Thank you for blogging about Qt and for helping others use Qt!

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  • Thanks!
    I'm used to pay money to Microsoft for new Visual Studio releases, but now when I've switched to Qt and can download it for free, I figured blogging etc. is another way to pay.

    This infamous issue about not finding the windows plugin, it is a challenge to communicate to new users I think. Maybe for the next Qt conference, you can make T-shirts with that dialog box on them :-)

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  • Thank you JKSH and hskoglund
    I tried the same and it worked.

    I was facing problem when i was creating the setup for windows using Inno compiler.

    When I was including platform dlls with its folder, it didn't include platform folder but instead directly copied qwindows.dll to the installed folder.

    In Inno scripts, it was mentioned like this:

    Source: "C:\MyQtApp\release\platforms*"; DestDir: "{app}"; Flags: ignoreversion

    So I added "platforms" manually so that on installation all platform dll would be copied to platform folder.

    Source: "C:\MyQtApp\release\platforms*"; DestDir: "{app}\platforms"; Flags: ignoreversion

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  • Good!

    BTW, I've updated "my blog post":http://www.tripleboot.org/?p=138 about deploying Qt now, so it's really fancy :-)

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  • "That directory “QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms” is written into your Qt files when you install it"

    Can you be more specific? Where exactly is it written too? I need to build x64 windows version of Qt 5.3 for VS2012 (which is not available for download). It would be good to set this correctly so that at least for developers it will work...

    Thanks for any advice...

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  • Hello Geonlko,

    “That directory “QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms” is written into your Qt files when you install it” means

    When we install qt (in this it is Qt5.2.0 mingw 32 bit version) in our system,
    all packages get installed with it.

    In that packages you will find platform folder that has platform specific dlls.

    These are required when we build setup for our Qt application.

    For Qt 5.3 64 bit version, you have to go for VS2013, it is available

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  • Moderators

    [quote author="geoniko" date="1401351479"]"That directory “QTDIR/Qt5.2.0/5.2.0/mingw48_32/plugins/platforms” is written into your Qt files when you install it"

    Can you be more specific? Where exactly is it written too?[/quote]They are written inside the DLLs themselves.

    In hindsight, that's a poor decision because it prevents people from moving their Qt installation to a different folders, but changing this behaviour isn't high on the priority list.

    [quote]I need to build x64 windows version of Qt 5.3 for VS2012 (which is not available for download). It would be good to set this correctly so that at least for developers it will work...[/quote]When you run configure.bat, set the -prefix option to the path where you want to install Qt.

    Then, make sure that your Qt libraries are located in this exact path on each of your developers' machines.

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  • I stumbled upon this post, while having some deployment issues.

    @hskoglund
    You wrote about a post where you talk about how to set the path Qt uses to find plugins. But I think your blog changed, cause the correct post now lists 5+ ways, and it is located here:
    http://www.tripleboot.org/?p=536

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  • Hi, actually it's two different blog posts; what happened is that in March I wrote a blog post (the one I refer to at the top of this page) then I realized the topic about plugins and DLLs needed another blog post :-) and that's the one you're referring to.

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  • bq. Note that the 32-bit MSVC DLL files are in SysWOW64 and the 64-bit files are in System32. Makes perfect sense, agreed?

    I had to reread this one three times.

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  • This works, thanks to JKSH
    [quote author="JKSH" date="1394236581"]Glad I could help. :) Thank you for blogging about Qt and for helping others use Qt![/quote]

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  • Hi, I was the original poster.
    That post was just to notify you: JKSH's way is the exact good way to release your applications, and it worked for several applications in my case!

    Although, it still doesn't work for the original application I was trying to build..
    I guess that's really just a bug, but I won't be able to post a bug ticket as the problem seems to be linked with the actual application, and I can't find what caused it in the application (which is pretty big unfortunately..)

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  • I have same problem using Qt 5.3
    Despite I have tried all combinations, I am not able to lauch application: it always says that it is not able to find windows plugin!!!

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  • Moderators

    Hi,

    [quote author="AlterX" date="1416406048"]I have same problem using Qt 5.3
    Despite I have tried all combinations, I am not able to lauch application: it always says that it is not able to find windows plugin!!![/quote]What combinations did you try?

    Did you follow the instructions at http://qt-project.org/wiki/Deploy_an_Application_on_Windows closely?

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  • yes, I have my app and then platforms/qwindows.dll
    then I tried plugins/platforms/qwindows.dll
    then qwindows.dll in same dir of exe
    I tried to use qt.conf and put plugins path to "."
    All above leads to same error!

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  • Moderators

    [quote author="AlterX" date="1416406280"]yes, I have my app and then platforms/qwindows.dll
    then I tried plugins/platforms/qwindows.dll
    then qwindows.dll in same dir of exe
    I tried to use qt.conf and put plugins path to "."
    All above leads to same error![/quote]It's not just about qwindows.dll. You need to make sure all the other DLLs are in the correct places too.

    Please follow every single step under "Initial deployment (Quick and dirty)" in the Wiki. If it still doesn't work, please post a screenshot of your deployment folder.

    Also, did you create a Debug build or Release build?

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  • I did...nothing is work or even better, now is running but nothing happens or is shown!!I removed all unecessary dlls and left all plugins content...

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  • This is really awful...Why didn't they do something like they did for Android??

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  • Moderators

    They did. It's called windeployqt.

    Anyway, your descriptions are vague so it's hard for me to tell what exactly you did. If you want more help, carry out steps #1, #2.1, #2.2, #2.3 and #2.4 of “Initial deployment (Quick and dirty)” and then post your screenshot.

    Also post the full error message.

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  • Hi, sorry, I did now it seems to work...I say seems, because on a virtual machine it is not able to connect over network even if internet is available.
    And How does windeployqt work? Is that integrated in QtCreator??

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  • Moderators

    Glad to hear :)

    See http://qt-project.org/doc/qt-5/windows-deployment.html#the-windows-deployment-tool

    It's a command line tool, similar to androiddeployqt. I don't know if they integrated androiddeployqt into Qt Creator or not, but windeployqt isn't integrated (yet?).

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  • Hi thanks...but unfortunately it starts but it is not able to connect to internet (on my machine with qt installed it works).
    Do you have any clue?

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  • Moderators

    [quote author="AlterX" date="1416409664"]Hi thanks...but unfortunately it starts but it is not able to connect to internet (on my machine with qt installed it works).
    Do you have any clue?[/quote]You're welcome.

    It doesn't sound like a deployment issue anymore. Please start a new thread and include some code that shows how your program tries to connect to the internet. (We can't see what's wrong unless you provide code and details)

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  • Hi...no it is...now it works!
    windeployqt is impressive but useless...it is worse than to do dirty things you suggested; on the other side, dirty doc is not enough, so I did that, then i used windeployqt and copy latter binaries genereted by tool in my manually binaries and now it works!
    There are some problems somewhere...

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