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Previous Support tickets don't appear anymore.

Scheduled Pinned Locked Moved Solved Qt.io webservices
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  • RokeJulianLockhartR Offline
    RokeJulianLockhartR Offline
    RokeJulianLockhart
    wrote last edited by RokeJulianLockhart
    #1

    At forum.qt.io/post/826137, I cite my.qt.io/support/request/00709769. However, when I attempt to access the URI, I see:

    Invalid request number

    ...and it doesn't appear as a previous ticket at my.qt.io/support anymore:

    No closed requests are recorded

    Why (I hope it's not due replacing my SSO e-mail address to bypass jira.atlassian.com/browse/ID-9038), and how can I access it hereafter?

    When using a forum, remember to tag the person you are responding to, in case they are not subscribed to the thread.

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    • RokeJulianLockhartR Offline
      RokeJulianLockhartR Offline
      RokeJulianLockhart
      wrote last edited by
      #2

      At my.qt.io/support/request/00785015, I've since asked for this to be remediated for my account. However, because I expect this to recur, I've also filed qt-project.atlassian.net/browse/QTWEBSITE-1261.

      When using a forum, remember to tag the person you are responding to, in case they are not subscribed to the thread.

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      • RokeJulianLockhartR RokeJulianLockhart has marked this topic as solved

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