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How Qt Standard Support works?

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  • K Offline
    K Offline
    Karine
    wrote on last edited by
    #1

    I beginner question...

    I was wondering, how I could get in contact with Qt devs to get support in case I could not find any answer here or on any other site, forum, etc.

    While reading here: https://www.qt.io/qt-support/

    Standard Support Granted to all Qt license holders*

    Looks like support is available only to people who bought their license, and reading here:

    https://www.qt.io/pricing

    Looks like their 'cheapest' plan is $302/mo.

    This price is for companies or there is a different plan for individual developers?

    Suppose I buy this plan, I'll be able to mail the support only for a month, or as now I'm a 'license holder' I'll be able to get support even when the plan finishes?

    JKSHJ 1 Reply Last reply
    0
    • K Karine

      I beginner question...

      I was wondering, how I could get in contact with Qt devs to get support in case I could not find any answer here or on any other site, forum, etc.

      While reading here: https://www.qt.io/qt-support/

      Standard Support Granted to all Qt license holders*

      Looks like support is available only to people who bought their license, and reading here:

      https://www.qt.io/pricing

      Looks like their 'cheapest' plan is $302/mo.

      This price is for companies or there is a different plan for individual developers?

      Suppose I buy this plan, I'll be able to mail the support only for a month, or as now I'm a 'license holder' I'll be able to get support even when the plan finishes?

      JKSHJ Offline
      JKSHJ Offline
      JKSH
      Moderators
      wrote on last edited by JKSH
      #2

      @Karine said in How Qt Standard Support works?:

      Looks like support is available only to people who bought their license, and reading here:

      Yes, Qt Standard Support is offered to users who have an active commercial license.

      This price is for companies or there is a different plan for individual developers?

      The pricing is per-developer.

      I was wondering, how I could get in contact with Qt devs to get support in case I could not find any answer here or on any other site, forum, etc.

      ...

      Suppose I buy this plan, I'll be able to mail the support only for a month, or as now I'm a 'license holder' I'll be able to get support even when the plan finishes?

      When you have an active license, you can open requests for technical support at https://account.qt.io/s/support-center

      You can no longer make support requests after your license has expired.

      Community support -- in the Qt Forum, the mailing lists, or other online communities -- does not expire, but it does depend on community members being able and willing to look at your issue.

      Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

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