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[ERROR] Problem while trying to download Qt Creator (Community)



  • Hello,
    i have reinstalled Windows and cant install Qt anymore, I am using the open source online installer.
    It gives me the folllowing error, retry gives me an error again.
    If someone can help me I would be very happy because I am really stuck with this! <3

    ScreenShot - 1:

    cac5ddc2-9265-4603-a6ed-e186308c9759-image.png

    ScreenShot - 2:

    ae82039c-6068-4a77-94ec-e64a45e36863-image.png

    Windows-Version:

    2ec53554-fce7-457d-aa78-803b8b9720e5-image.png


  • Moderators

    Hi @Qrime, and welcome!

    I saw 2 other reports of the same issue with Debugging Tools for Windows yesterday. However, when I tried to do a fresh installation myself, my installation succeeded without any issues.

    Could you please run the installer from the Command Prompt with the --verbose option and capture the output?

    qt-unified-windows-x86-4.1.1-online.exe --verbose > output.log
    

    Note: The log will contain some private information like your email address and your Windows username. Feel free to edit out this information before posting it.



  • This post is deleted!


  • @JKSH Hello thank you, i got the logs. I cant post it or upload it here. I uploaded it on my Cloud.

    Download the logs: https://cloud.qrime.de/index.php/s/pfZ7j7qwNKEDDWF


  • Moderators

    @Qrime said in [ERROR] Problem while trying to download Qt Creator (Community):

    @JKSH Hello thank you, i got the logs. I cant post it or upload it here. I uploaded it on my Cloud.

    Download the logs: https://cloud.qrime.de/index.php/s/pfZ7j7qwNKEDDWF

    Thanks for providing your log! I've forwarded it to Qt Support and they asked you to try the following:

    1. Try running the installer again
    2. When the error dialog appears, leave it open.
    3. Go to C:\Users\<USERNAME>\AppData\Local\Temp\ and search for 2019-11-07-0X64 Debuggers And Tools-x64_en-us.7z.sha1. Open it with a text editor and copy its value. (I just tried it and the value I see is 9d9a30894f7620fdceecfa88e5e36728d8d5fcdc -- is yours the same?)

    After that, re-run your installer again but this time choose Custom Installation and deselect Qt >
    Developer and Designer Tools > Debugging Tools for Windows
    . Does this allow you to complete the installation?



  • @JKSH
    Step 3 -> Yes its the same.

    Removing Developer and Designer Tools > Debugging Tools for Windows worked for me. Can I still use the debugger without that?



  • @JKSH I also cant download more versions, getting error "cant load/find path in system" etc while downloading


  • Moderators

    @Qrime said in [ERROR] Problem while trying to download Qt Creator (Community):

    Step 3 -> Yes its the same.

    Great, thanks for checking.

    This is a very weird issue.

    Removing Developer and Designer Tools > Debugging Tools for Windows worked for me. Can I still use the debugger without that?

    You will need to install Debugging Tools for Windows to use the CDB debugger, I'm afraid.

    I also cant download more versions, getting error "cant load/find path in system" etc while downloading

    I haven't seen this one before. Can you please post a screenshot and another --verbose log?

    Just to be sure: To add more versions to an existing installation, you wouldn't run qt-unified-windows-x86-4.1.1-online.exe anymore. Instead, you would run C:\Qt\MaintenanceTool.exe (assuming you installed to the default location)

    MaintenanceTool.exe --verbose > output.log
    


  • @JKSH yes i used maintance tool, it worked now. But i had to install Version one by one. It didnt let me install multiple ones in one round.


  • Moderators

    @Qrime said in [ERROR] Problem while trying to download Qt Creator (Community):

    yes i used maintance tool, it worked now. But i had to install Version one by one. It didnt let me install multiple ones in one round.

    I'm glad you're able to install Qt now.

    Any luck installing Debugging Tools for Windows?


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