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qt-unified-windows-x86-3.2.3-online fails immediately

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  • J Offline
    J Offline
    js12
    wrote on last edited by
    #1

    When trying to run the installer immediately after logging in the installer says
    "validating installation" and then fails with the following error

    We are sorry you are having difficulty downloading Qt Open Source, but help is on its way. Please send an email to Qt Customer Success to complete your download.

    Anyone had this issue?

    Thanks

    1 Reply Last reply
    0
    • mrjjM Offline
      mrjjM Offline
      mrjj
      Lifetime Qt Champion
      wrote on last edited by
      #2

      Hi and welcome to the forums
      Nope, that's a new error for me.
      Normally I would suggest trying the offline installer but they removed them now it seems.. - so mail them and
      ask what to do.

      https://www.qt.io/blog/qt-offering-changes-2020

      J jsulmJ 2 Replies Last reply
      1
      • mrjjM mrjj

        Hi and welcome to the forums
        Nope, that's a new error for me.
        Normally I would suggest trying the offline installer but they removed them now it seems.. - so mail them and
        ask what to do.

        https://www.qt.io/blog/qt-offering-changes-2020

        J Offline
        J Offline
        js12
        wrote on last edited by
        #3

        @mrjj Thanks - yes I have emailed them figured maybe the forum might have a quicker solution. Will post if I hear back from support.

        1 Reply Last reply
        2
        • SGaistS Offline
          SGaistS Offline
          SGaist
          Lifetime Qt Champion
          wrote on last edited by
          #4

          Hi and welcome to devnet,

          Any chance of you having an AMD processor ? I remember there was an issue some times ago with them that required an update on the machines.

          Interested in AI ? www.idiap.ch
          Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

          1 Reply Last reply
          2
          • J Offline
            J Offline
            js12
            wrote on last edited by
            #5

            No AMD processor - really bizzare that the installer does not minimally log some info to help troubleshoot and just says email support : -)

            You would think they would like to avoid such emails...

            93bbc786-4a00-4e24-86e0-514dad84fc5b-image.png

            1 Reply Last reply
            0
            • SGaistS Offline
              SGaistS Offline
              SGaist
              Lifetime Qt Champion
              wrote on last edited by
              #6

              You may have found a never seen before issue :-)

              Interested in AI ? www.idiap.ch
              Please read the Qt Code of Conduct - https://forum.qt.io/topic/113070/qt-code-of-conduct

              J 1 Reply Last reply
              2
              • SGaistS SGaist

                You may have found a never seen before issue :-)

                J Offline
                J Offline
                js12
                wrote on last edited by
                #7

                @SGaist I guess I am just lucky :-), though my luck never works on lottery tickets :-(

                1 Reply Last reply
                1
                • mrjjM mrjj

                  Hi and welcome to the forums
                  Nope, that's a new error for me.
                  Normally I would suggest trying the offline installer but they removed them now it seems.. - so mail them and
                  ask what to do.

                  https://www.qt.io/blog/qt-offering-changes-2020

                  jsulmJ Offline
                  jsulmJ Offline
                  jsulm
                  Lifetime Qt Champion
                  wrote on last edited by
                  #8

                  @mrjj said in qt-unified-windows-x86-3.2.3-online fails immediately:

                  but they removed them now it seems

                  Those are now for commercial users

                  https://forum.qt.io/topic/113070/qt-code-of-conduct

                  1 Reply Last reply
                  0
                  • R Offline
                    R Offline
                    RDVQ
                    wrote on last edited by
                    #9

                    I have the same issue. What did they reply when you emailed them?

                    1 Reply Last reply
                    0
                    • E Offline
                      E Offline
                      Edward P.
                      wrote on last edited by
                      #10

                      Same thing is happening to me now. Was a solution ever found?

                      JKSHJ 1 Reply Last reply
                      0
                      • E Edward P.

                        Same thing is happening to me now. Was a solution ever found?

                        JKSHJ Offline
                        JKSHJ Offline
                        JKSH
                        Moderators
                        wrote on last edited by
                        #11

                        @Edward-P said in qt-unified-windows-x86-3.2.3-online fails immediately:

                        Same thing is happening to me now. Was a solution ever found?

                        I don't know about the original issue, but there's a revamped installer coming soon: https://www.qt.io/blog/qt-online-installer-4.0-beta-released See if this helps.

                        Qt Doc Search for browsers: forum.qt.io/topic/35616/web-browser-extension-for-improved-doc-searches

                        1 Reply Last reply
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